This is the unlikely story of how UpdatesCentral went from "cool idea" to a company serving more than 500 local businesses and dozens of franchises.
UpdatesCentral was conceived in the summer of 2009, when Patrick Baynes (Founder & CEO) worked part-time at Scruffy Murphy’s Irish Pub & Eatery in Columbus, Georgia. A recent alumni of LinkedIn and budding technology entrepreneur, Patrick observed the massive opportunity Facebook was giving Scruffy’s to engage their best customers, yet their social accounts were rarely updated.
The business owner was left to manage social marketing either by herself or spend hundreds each month hiring someone she could trust. Patrick knew there must be a better solution, and that local businesses should be able to engage their customers on Facebook each day without needing costly help.
The concept was incubated until 2014, when Patrick Baynes and co-founder Michael Coupe teamed up to launch UpdatesCentral across the restaurant, fitness, and medical industries. In short time, the company was serving up low cost, high performance content and on-demand pro services to brands and businesses worldwide.
As of 2018, UpdatesCentral has grown to serve more than 500 local businesses and dozens of franchises with operations in Philadelphia, New York, and Puerto Rico.
The business owner was left to manage social marketing either by herself or spend hundreds each month hiring someone she could trust. Patrick knew there must be a better solution, and that local businesses should be able to engage their customers on Facebook each day without needing costly help.
The concept was incubated until 2014, when Patrick Baynes and co-founder Michael Coupe teamed up to launch UpdatesCentral across the restaurant, fitness, and medical industries. In short time, the company was serving up low cost, high performance content and on-demand pro services to brands and businesses worldwide.
As of 2018, UpdatesCentral has grown to serve more than 500 local businesses and dozens of franchises with operations in Philadelphia, New York, and Puerto Rico.
You're in good company
Over 500 businesses and dozens of franchises already use UpdatesCentral to reach their goals.
Over 500 businesses and dozens of franchises already use UpdatesCentral to reach their goals.
Leadership Team
Patrick Baynes
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Patrick Baynes is an entrepreneur and marketing executive. His career started at LinkedIn in 2007, which led to the founding of PeopleLinx in 2009 (acquired by Frontline). In 2015 Patrick became the CEO of UpdatesCentral where he leads vision, execution, and customer relationships.
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Michael Coupe
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Michael Coupe is a certified sports medicine professional with a dual MBA from Wagner College and nearly ten years experience in early stage ventures. He joined Updates Central in 2014, as a co-founder and head of operations and customer success.
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Will Dyson
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Will Dyson is a senior developer and product manager with over a decade's worth of experience building custom applications and technical IT support systems across multiple platforms. Will is the original architect of the UpdatesCentral platform and continues to lead product development.
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Rick Eastland
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Rick Eastland is senior finance and operations executive who has served as controller and CFO for companies of all sizes. Prior to UpdatesCentral, Rick served as CFO at PeopleLinx, the social marketing company founded by Patrick Baynes and Nathan Egan in 2009.
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Chris Baynes
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Chris Baynes is an entrepreneur and customer operations executive with 20+ years of experience managing and leading customer service teams both domestic and abroad. At UpdatesCentral, Chris is responsible for customer operations, experience, and success.
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James Powell
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James Powell is a customer service executive and team leader. Prior to UpdatesCentral, James spent 10+ years working at companies like BidNet and DWM Facilities Solutions, managing client services for brands including Starbucks and Barnes & Nobles.
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Keith Cork
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Keith Cork is a senior marketing director with nearly a decade of experience supporting digital transformation and social media content programs. Prior to UpdatesCentral, Keith worked as a freelance writer and in store operations at Target.
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Board of Advisors
David Lipson President & CEO, Metrocorp
Winston Lowe General Counsel, Lowe & Associates
Rick Genzer Head of Investments, Ben Franklin Technology Partners
Amin Makhani Former Director of Demand Gen, Yext
Winston Lowe General Counsel, Lowe & Associates
Rick Genzer Head of Investments, Ben Franklin Technology Partners
Amin Makhani Former Director of Demand Gen, Yext