Position: Content Manager - Customer Operations (Full Time)
Compensation: Base salary
Location: Philadelphia and around the world
Description: The Customer Operations & Content Manager is responsible for ensuring customer success and customer love for each client of UpdatesCentral. In partnership with Account Management, the Customer Ops Manager is responsible for the onboarding, maintenance, and improvement of content services or each customer.
Responsibilities:
Position Requirements:
About UpdatesCentral: UpdatesCentral Corporation provides high performance social media marketing and advertising for 500+ local business and dozens of franchises across the world. We are based in Center City in Philadelphia with offices at 1611 Walnut Street.
Please send introduction and resume to: [email protected]
Compensation: Base salary
Location: Philadelphia and around the world
Description: The Customer Operations & Content Manager is responsible for ensuring customer success and customer love for each client of UpdatesCentral. In partnership with Account Management, the Customer Ops Manager is responsible for the onboarding, maintenance, and improvement of content services or each customer.
Responsibilities:
- Onboard 5-10+ new customers each week
- Configure clients on the UpdatesCentral platform
- Curate and develop amazing social media content
- Manage a part-time team of writers and designers
- Deliver a world-class experience for every customer
Position Requirements:
- Outstanding writing and editing skills
- Self- motivated and unafraid to take on new skills and projects
- Comfortable working in an early stage company environment
- Strong problem identification and objection resolution skills
- Exceptional verbal communication
- Ability to work individually and as part of a team
About UpdatesCentral: UpdatesCentral Corporation provides high performance social media marketing and advertising for 500+ local business and dozens of franchises across the world. We are based in Center City in Philadelphia with offices at 1611 Walnut Street.
Please send introduction and resume to: [email protected]